About Heather

Business Facilitator,  Mental Wellness Practitioner, Trainer and Digital/Tech Business Supporter

Heather Masters is a business facilitator, teacher and mental wellness practitioner who loves helping others develop healthy, growing and profitable online businesses. With a background in Personal/business development, Software development, and Consultancy, she works at the interface of technology and psychology and is an expert in Neurolinguistic Programming – a technique for accelerated learning which she uses to support her clients to get amazing results, while designing the lives and business they truly want. She has a toolbox of resources she uses to keep clients on track, while challenging them to breakthrough to the next level of success.

She is a certified Business, Executive and Organisational Development Coach, Trainer of NLP and NLP Coaching and qualified/experienced software engineer/professional services director.

Heather and her company, Taking Your Business Online are based in Northumberland, United Kingdom and serve a local and global clientele

Do you have questions?

I’d like to help…

Heather Bond – My Story

After a successful career in technology from developer to Senior Leader, I took a pivot in my career and trained in NLP and over the years qualified as a Master Practitioner and Trainer.
All looked rosy on the surface, but behind the scenes I was going through major upheaval in my personal and business life. From redundancy, divorce, traumatic bereavement and so much more. I feel like I have been to hell and back a number of times.
What got me through was my training in Personal Development, my spiritual journey, my son, my dogs, my friends and a whole lot of practices and experimentation.

I returned to Northumberland almost 25 years to the day, after many adventures around the country and around the world.

My consultancy, coaching and training work has taken me to the US, to South Africa, to Australia, to India and more. From trainee to Senior Manager, I feel truly blessed to have learned from, and experienced a range of business cultures while living in fabulous places and having met amazing people.

I also spent time (10 years +) in and around London working with Small and Medium businesses as well as big Corporate names. Non of that really prepared me for returning home to Northumberland to care for my seriously ill parents until their deaths.

What did prepare me? Life experience and the tools, understanding and self-awareness gained through my journey with NLP and Personal development.

So here I am in a very blessed position of starting over with bag loads of knowledge and experience, bucket loads of Emotional Intelligence and Resilience, and a great network of support ready for my new adventure – Business Growth Northumberland and Taking Your Business Online.

It’s only now, after caring for my parents full time until they both died and spending 2 years after re-examining myself and my life, that I am beginning to accept and acknowledge that I’m not the only one who is hurting, and that holding on to my knowledge, experience and the tools I used to get me through is selfish.
So today (17th December 2019) I am stepping up and stepping out to help self-employed, solo entrepreneurs and ex-carers in creating a success business, healthy relationship with themselves and a thriving future worth living… whatever that means to them.

The professional bit…

Business Facilitator, Mental Wellness Practitioner, Trainer and Digital/Tech Supporter
Heather Masters is a business facilitator, teacher and mental wellness practitioner who loves helping others develop healthy, growing and profitable online businesses. She works at the interface of technology and psychology and is an expert in Neurolinguistic Programming – a technique for accelerated learning which she uses to support her clients to get amazing results, while designing the lives and business they truly want. She has a toolbox of resources she uses to keep clients on track, while challenging them to breakthrough to the next level of success.
Heather and her company, Taking Your Business Online are based in Northumberland, United Kingdom and serve a local and global clientele

Funding

We are a NBSL approved service provider which means…
You could access up to 35% funding for business improvement projects costing between £3,000 and £8,000 (maximum grant of £2,800) – you can use the grant for almost any type of business support that will help your business to grow – from marketing and web design to financial or human resources planning.

The insight given by you was amazing…The most important part was my product which I was stuck all the while…..precisely 10 plus years.

Now the product is taking shape. I have clarity as to what i should sell and to whom!”

Why Work With Me?

My goal is to support business owners to move through trauma and beyond their blocks, to fulfil their potential, grow beyond their goals and succeed in creating the results, life, legacy, purpose they went into business for.

So what’s on offer?

1 – to – 1 Coaching

 Being a solo business owner can be a tough challenge and having someone in your corner who relates to your dream and your business, while having experience of what might be stopping you from fully stepping up to build the life and business you want, can be priceless.

That’s why I work 1-to-1 with a handful of committed clients a year. Ther’s and application process and phone call, just to make sure we’re a good fit and that we can get you the results you want this year.

Drop me a line if this sounds like something that would help you reach your and your businesses potential this year.

Free Resources

There is a Business Growth Resource area on the website which provides Checklists, ‘How-To’ Guides, FAQ’s, and a range of Templates that cover Product Creation, Sales, Customer Service, Social Media and more. The majority of these are free to use and are aimed at making your life easier.

Workshops, Bootcamp, Membership and Courses

If you prefer to work as a group and want to immerse yourself in a Mental Wellness/Business Growth Challenge that takes you from feeling overwhelmed, stressed, de-motivated and stuck to growing your business with ease, clarity and confidence, while being excited to start each new day doing what you love and feeling fullfilled, happy and thriving; then pre-register for my bootcamp which launches in Janaury 2020. It’s a beta course and I’m looking for Solo Business Owners who want to breakthrough their barriers and blocks once and for all and build a life and business they are truly happy with. You can pre register here.

Funding for Services

 

We are a NBSL approved service provider which means… You could access up to 35% funding for business improvement projects costing between £3,000 and £8,000 (maximum grant of £2,800) – you can use the grant for almost any type of business support that will help your business to grow – from marketing and web design to financial or human resources planning.

Business Support

I offer a range of Business Support Services which you can choose to take advantage of. Here’s some of the options that make up my packages:

  • Support Saturdays – dedicated ‘catch-up’ days either in my office or online (1 per month)
  • Bi-weekly scrum – online for businesses that opt-in
  • Weekly Group FAQ Meeting – online using Zoom
  • Group Coaching – bi-weekly to help out any businesses that are grappling with a problem
  • Group Tech Training – bi-weekly to address any pressing technical challenges
  • MBTI Analysis – Myers Briggs Type Indicator Analysis – to help you understand why you respond the way you do and how to use this insight to support your success. I completed mine again very recently and it was truly enlightening and very beneficial. This is a service offered by a very experienced associate.
  • Bi- Monthly Mental Wellness Calls – where I share Personal Development and NLP tips, Insights and techniques that can benefit you in creating the success you want. There will also be interviews with inspiring entrepreneurs who have been there and done it.
  • Full annual access to Business Supporting Software: a living business plan that links to your financial package, Social Media Management Software and training and a business support suite that includes CRM/Project Management/HR/Customer Service/Product Creation and more.

Do you have questions?

I’d like to help…

Quarterly Strategy Retreat Space

This is your opportunity to get away from the office and all interruptions and attend Strategy and Planning Retreat Spaces with like minded online solo-entrepreneurs/business owners.

These are days focused on you and your business, reviewing the past quarter and planning the next.

These provide the opportunity for networking, workshop, Open Space and mastermind sessions, as well as ample time for you to step back, review your progress to date and map your strategy for the next quarter. Prepare to grow, prepare to be challenged and prepare for success.

In November each year I offer a 4 day retreat to a villa in Spain for up to 8 business owners who want to mastermind and take a deep dive into creating their success strategy for the coming year, while grabbing some winter sun.

Qualifications & Experience

Here are details of some of my qualifications and experience.

Education

  • Trainer of NLP and NLP Coaching
  • Trainer of Time Line Techniques
  • Executive and Organisation Development Coaching/Mentoring
  • Facilitator Training
  • Professional Diploma in Management
  • Post Graduate Diploma in Computing for Commerce and Industry

Experience

  • Software Engineer
  • Social and Digital Media
  • Business Strategy and Planning
  • Business and Executive Coach
  • Web Design
  • Project Management including Agile
  • VP of Professional Services (software)
  • Technical Training developer and Delivery
  • Soft skills and personal development, design and delivery – workshops/training
  • Business and  Personal development Facilitator 
  • NLP Training, Coaching and Master Pratitioner

Membership

  • Open University Alumni
  • North East Chamber of Commerce
  • NEBSF/NBSL

Do you have questions?

I’d like to help…

Books & Publications

Here are details of my latest E-books and Publications

Business Coaching

The Story Finder Process

This is a book about you. About finding out what works for you and defining your business and lifestyle around who you are.

Once you’ve completed this workbook you will have a foundation for your business, marketing and social/digital content.

Marketing, Sales and Customer Service

Get great Customers, Keep Great Customers

A guide to attracting and retaining the customers you want to work with, on and offline, in the digital age. 

Introduction to Digital Business

7 Steps to Taking Your Business Online

In a world that is changing quickly and where there is an information, cultural, technological and entrepreneurial revolution taking place, it is easy to get caught in the overwhelm, the panic, the scramble to get your business online. It’s easy to get online as something you ’should’ do rather than looking at it as a strategic move to grow and build your business. 

I have learned from my mistakes and I produced this e-book to help you avoid the long path that I have taken to getting my business online and learning to use Mobile and Social Media to support my business and sales.

What I Can Do For Your Business

Visioning

Branding

Planning

Marketing

U

Research

Hiring

Networking

Operations

Contact

Phone

+44 (0)1434-250241

Email

service@takingyourbusinessonline.com

Address

Kielder, Hexham, Northumberland. UK